Latest job hiring in the Philippines:
SUTHERLAND is hiring for: Associate-Account Management
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Back Office Analyst in this role get to:
Control and co-ordinate: To help the artificial intelligence by selecting the right flow to continue the interaction or enter text where the system cannot comprehend what the customer is saying in the shortest amount of time. Respond all the interactions received in the day effectively and efficiently. Handle computer systems.
Consistently Deliver: Achieve all agreed KPI’s.
Our most successful candidates will have:
• High school degree
• Bachelor’s degree is a plus
• Experience working in a customer-centric environment is a plus
• Experience in order processing or Back office is a plus
• Work pro-actively to ensure potential issues are escalated properly
• Intermediate – Advanced English level with excellent comprehension skills
• High typing skills
• Ability to withstand repetitive work
• Able to work positively in a fast-paced, changing environment
• Ability to multitask and have excellent organizational skills
• Sees through the eyes of the customer
• Articulate, bright and curious
• Passionate about service
Sutherland is a unique digital transformation company. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver.
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
A leading provider of work-at-home solutions, Sutherland Remote Engagement services match the skills and interests of professionals with the right job opportunities. With deep experience across industries and geographies, we help people across the globe find work that provides them the flexibility they want and the benefits they need.
We’re a truly global organization. Our teams around the world are operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig, or across Metro Manila. Please open the search button to find the location near you.
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