Customer Care Specialist

Job openings by CHERRY MOBILE
Manila

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Latest job hiring in the Philippines:

CHERRY MOBILE is hiring for: Customer Care Specialist

JOB DESCRIPTION:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

JOB REQUIREMENTS:
Candidate must possess at least Vocational Diploma/Short Course Certificate in any field.
At least 2 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.

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Nine years after its groundbreaking launch, Cherry Mobile continues to revolutionize the local mobile phone industry through its globally competitive breakthroughs and innovations.
What started in 2009 as a brand with only four (4) units to showcase, has now taken a full transition to build an ecosystem of innovative products and communication services for the Filipino Market.

Why join us?
Being a ground-breaking company who values innovation and one which is highly committed in delivering excellent service to all types of people, we at Cherry Mobile takes pride in providing the Filipino Talent Market with remarkable opportunities for performance and career development in all professional fields.

As part of the fastest growing Cherry Mobile Family, all our employees are enjoying competitive remuneration packages, exceptional benefits, and outstanding training opportunities for their professional growth.

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

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