Customer Development Officer

Job openings by GSK PHILIPPINES
Taguig City

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Latest job hiring in the Philippines:

GSK PHILIPPINES is hiring for: Customer Development Officer

Job Purpose
Identifies key opportunities within the key customers being handled in driving overall business goals for both the customer and the company
Develops and Implements the Annual Customer Business Plan (CBP) for each key customer
Aligns customer strategies and tactics with the Customer Service & Sales Operations Manager (CSSOM)
Ensures proper execution of strategies and action plans specific to each key customer
Exercises sound decision-making, living GSK values and compliance requirements in dealing with contact persons in each key customer
Manages overall achievement of sales, distribution, fill rate, and returns KPIs with each customer
Conducts a quarterly and semi-annual business review with each key customer to monitor and ensure achievement of business objectives
Prepares a monthly business review deck, presented to the CSSOM on a regular basis

Key Responsibilities
Planning, organizing, leading, and directing efforts to strategically grow the customers’ business through effective key accounts management to enable achievement of sales volume and value targets for the entire company portfolio of brands
Developing and nurturing strategic partnerships with defined key accounts, identify opportunities to synergize and grow business mutually for the key account and the company
Liaising between the Marketing/brand team, Customer Marketing team and other company stakeholders
Ensuring all newly launched products are consistently distributed and available in all key accounts during the first month of launch
Ensuring regular products are in the right type of store per key customer (Gold/Silver/Bronze) according to the target market and general movement of SKUs
Monitors specific key account KPIs, institutes key account monthly business reviews together with account stakeholders as well as internal company senior leaders.
Identify specific Key Customer gaps and opportunities, develop action plans in collaboration with customer stakeholders to address and mitigate these in the process
Institutionalize Stakeholder Management with all key accounts through regular Customer profiling and account business planning
Implements national activities/programs as defined by the Company Promo/Trade Calendar
Communicate brand features and benefits of the company’s Portfolio amongst account stakeholders through effective key accounts call management
Plans and implements customized marketing programs to key accounts which are aligned with marketing to drive achievement of account specific objectives
Manages financial KPIs of the company on Key Accounts managed. Deliverable KPIs include Net Sales, Net Profit, Fill Rate, Returns Management, Days Sales Outstanding

GlaxoSmithKline Philippines, Inc. GSK PH careers job hiring philippines jobs vacancies career site openings vacancy

We are a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, live longer.

Be you. Feel good. Keep growing.
We are a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, live longer. Turning that purpose into reality starts with our employee experience, because we know when we feel at our best, we perform at our best.

What makes us who we are
We’re purpose led and performance driven, and our culture is key to delivering our special purpose to improve the quality of human life. Our expectations are woven into our culture and guide the actions and decision making of every one of our colleagues.

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

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GlaxoSmithKline Philippines, Inc. GSK PH careers job hiring philippines jobs vacancies career site openings vacancy

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