Customer Service Assistant

Pasay City

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Latest job hiring in the Philippines:

SM INVESTMENTS CORPORATION is hiring for: Customer Service Assistant

  1. Receives queries, requests, and complaints sent by clients via email.
  2. Determines proper disposition, and create CRM tickets accordingly.
  3. Endorses completed tickets to the processing team within the set turnaround time
  4. Provides appropriate responses to clients using the standard spiel.
  5. Drafts other responses for approval, as may be necessary.
  6. Escalates concern effectively.
  7. Do proper validation and pre-screening of requests
  8. Ensures 100% accuracy of all encoded information in the system, as authorized.
  9. Participate effectively in the monthly team meeting.
  10. Protect sensitive information that must not be disclosed to Clients/Non-Clients/Sellers
  11. Perform other duties as may be required by immediate head
SM Investments Corporation careers job hiring philippines jobs vacancies career site openings vacancy

SM is a leading Philippine company that is invested in market leading businesses in retail, banking and property. It also invests in ventures that can capture the high growth opportunities in the emerging Philippine economy.

SM nurtures a culture of leaders and innovators as it continues to expand nationwide and regionally while it strives to serve the needs of an evolving market.

Now Hiring!

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

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SM Investments Corporation careers job hiring philippines jobs vacancies career site openings vacancy

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