Latest job hiring in the Philippines:
LALAMOVE PHILIPPINES is hiring for: Customer Service Associate
What We Seek
- Able to engage our mobile app users directly to handle customer queries, resolve conflicts and ensure a high level of customer satisfaction
- Able to coordinate with different parties of the entire order fulfillment process – pick-up, drivers and drop-off to ensure a high level of fulfillment rate
- Able to contribute significantly to the Customer Happiness (CH) team in terms of order fulfillment
- Perform other administrative duties for the team, or any other duties assigned by the Operations Manager
What You’ll Need
- Bachelor’s degree in any field you’re passionate about!
- Communication is your bread and butter (written and verbal)
- Analytical and problem solver
- 1 year of customer service experience (may it be email or phone support)
- Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
- The ability to accept feedback gracefully
- The heart and passion for our customers and the ability to exude client satisfaction
- An eye for the minute details
- Initiative and are self-motivated
- Willing to be assigned in Makati City
Lalamove is an Asia-based technology company that provides delivery services by connecting users with delivery drivers on its mobile and web apps. The company operates in cities across Asia and Latin America connecting over 7 million users with more than 700,000 delivery drivers.
Our people are undeniably our biggest asset here. Without the efforts of all of our gritty and compassionate people working towards our goals, we would not be where we are today.
In such a fast-paced and exciting environment, we are challenged everyday. Our best in class talent have endless opportunities to grow and take the next leap in their career. We are dynamic and quick moving but also humble and hungry to learn from one another.
This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.
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