Customer Service Specialist

Job openings by AXA PHILIPPINES
Manila

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Latest job hiring in the Philippines:

AXA PHILIPPINES is hiring for: Customer Service Specialist

Job Description
A. Perform daily sales activities diligently.

Maximize customer potential through cross-sell and upsell or top-up. Conduct financial needs analysis and recommend customized solutions. Strengthen customer relationships through after-sales servicing. ConductOutbound Call on Policy Delivery, Premium Due. Lapsed, and Campaigns

B. Build strong relationship management with Bancassurancestakeholders and customers.

Build a long-term relationship with the bank partner. Responsible for updating customer records to ensure its active and up to date(such as an address, contact number, e-mail address). Assist in processing withdrawal of accounts, processing of home loan documents, and coordination in HO. Maintain customer relationships thru anniversary calls and birthday calls. Responsible for calling the customers from marketing campaign leads, and updating these campaign leads.

C. Attend various professional development programs to build one’s knowledge, skills, and abilities that are required to effectively perform the role.

Complete the Onboarding Program encompassing technical and soft skills (Products, Sales Process, Aftersales Training and Immersion in backend or Contact Center). Attend advance training offerings and designation programs. Elicit feedback to promote customer experience improvement. Promote various payment channels and encourage change in payment method auto debit(credit card or bank account).

Qualifications:
• Bachelor’s degree holder
• Fresh graduates are welcome to apply
• Work experience from the following roles is an advantage; retail sales or relationship officer, customer service representative, bank teller, nurse, real estate broker, or insurance sales
• Goal driven and persistent
• preferably can start ASAP

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AXA Philippines is one of the largest and fastest growing insurance companies in the country, offering financial security to 1.3 million individuals through our group and individual life insurance products.
AXA has close to 7,000 financial advisors in more than 40 branches, and about 1,200 financial executives in over 900 Metrobank and PSBank branches nationwide

One AXA Culture
Here in AXA, we promote professional growth and personal well-being by providing employees with every opportunity to explore their full potential and become the best they can be.
Discover a fulfilling career with a noble purpose!

Join AXA, global leader in insurance, and be empowered to explore your full potential.

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

For job hiring for students, job hiring without experience, or job hiring for undergraduate is per own company’s qualification. Any job hiring near me or job hiring manila, you can open and browse the job listing search in our jobsite. We may also post job hiring abroad soon.

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