Job Hiring Philippines

Information Technology Support Specialist

Job openings by TaskUs
Quezon City

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Latest job hiring in the Philippines:

TaskUs is hiring for: Information Technology Support Specialist

Key Responsibilities

You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries
interpret problems and analyze possible causes of hardware and software failure
identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity.
As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates.
You will assist in conducting user’s application testing during program implementation, migration, and system maintenance.
You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques.
Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems.

At least 1-year minimum experience and a Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.
Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations – particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills
Big plus if you are a skilled technical writer – able to document problems and solutions for customers and other technical support personnel.
You have good time and project management skill
Excellent English communication skills – both spoken and written
You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills

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Artists, Visionaries, Leaders, Professionals, Humans. TaskUs is a place to be you. A place for you. Our culture is a direct reflection of our people as a collective spirit.

We support the most innovative brands in the world while making positive impact on those around us.

Make the Most Out of Your Purpose!
We exist to empower people to deliver ridiculously innovative solutions to the world’s best companies. Refreshing, smart, creative, human—that’s TaskUs. #RidiculouslyRefreshing

It’s been an awesome 13 years for TaskUs! As we continue to grow and step up the game, we thank all the ridiculously amazing humans that made this happen.

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

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TaskUs careers job hiring philippines jobs vacancies career site openings vacancy

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