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Instructional Design and Educational Technologies Officer (Day Shift) | Cyber Sigma

Taguig City

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[24]/7 CUSTOMER PHILIPPINES, INC. is hiring for: Instructional Design and Educational Technologies Officer (Day Shift) | Cyber Sigma

Job Description

Develop and design new hire and continuing education curriculum effectively and on time, using traditional and multimedia resources • Execute and manage graphic design and video development projects for instructional and presentation needs • Lead instructional design tasks, from training needs analysis to evaluation • Conduct class observations when necessary to ensure optimal design of curriculum, instruction, structured learning activities and effective use of multimedia • Maintain training materials, courseware, and online content, to ensure that information is current and accessible • Manage and mentor IDET Specialists to ensure timely completion of IDET projects with the highest standards of quality • Manage Training and Development communities in social media platforms, promote social learning and engagement, and strengthen the 24/7 Inc. Training and Development Team presence in innovative channels of communication • Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning • Interface with clients, both internal and external, and other stakeholders for purposes of presenting design concepts and output • Willingly contribute to other assignments as required by business needs

Skills Required

Excellent English communication skills (written and oral)
Proficient with various Microsoft Office applications (MS Word, MS PowerPoint, and MS Excel)
Proficient in eLearning development and virtual training facilitation

Minimum Qualifications

One year call center/customer service operations preferred
Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or related techinical discipline with 1 year relevant experience in application development and programming using Visual Studio.Net with a focus on ASP.Net using VB & C#and SQL/SQL Server 2008 or minimum of two years relevant experience without college degree.
Previous experience in a coaching, managing, mentoring role
Previous experience in training, curriculum design, training needs analysis, and training evaluation
Mastery of instructional design process for traditional and online training material development
Experience with using Adobe Photoshop, Adobe Captivate (or similar eLearning development tools) a plus
Strong visual design sense, highly creative, and innovative

[24]/7 Customer Philippines, Inc. careers job hiring philippines jobs vacancies career site openings vacancy

Our conversational AI company helps businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.

Creating a Better Customer Journey!
At [24]7.ai, you will find a team of people who are passionate about using artificial intelligence, machine learning, and human intelligence to help some of the world’s leading brands connect with their customers.

Come be on the front lines of the modern customer experience and the leading technology that is AI.

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[24]/7 Customer Philippines, Inc. careers job hiring philippines jobs vacancies career site openings vacancy

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