Job Hiring Philippines

IT Applications Support

Job openings by TaskUs
Quezon City

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Latest job hiring in the Philippines:

TaskUs is hiring for: IT Applications Support

Role & Responsibilities:

Ability to handle problems that may be straightforward to more complicated technical issues.
As an IT Application Support, you also have administrative tasks that include all the sites of TaskUs as well as our remote users.
Act as a single point of contact for phone calls and emails from employees regarding corporate application issues and queries.
Responsible for troubleshooting the in-house (and cloud-based) Corporate Applications, such as HCM, FINANCIALS, Recruiting, Payroll.
Take ownership of user problems and follow up the statuses of these on behalf of the user and communicate the progress in a timely manner.
Maintain a high degree of customer service so all support queries must adhere to all service management principles.
Provide training on how to effectively use the Corporate Applications tools / systems, and provide support for minor enhancements.
Provide weekly status reports on issue trends, you must also publish supporting documents in order to assist employees with requests for information, and provide employee training if required.

Requirements:

Someone who holds a Bachelor’s degree (have a degree in Computer Science or Finance? Even better!). We also need someone with experience and has basic knowledge of user administration, system configuration, and SQL scripting.
We need someone who can articulate themselves well, so we need someone with good written grammar and technical skills. Someone who has experience in utilizing Oracle or cloud applications.
We need someone who can conduct research and has good analytical skills because you’ll constantly have to look into system-related issues and products.
We need someone who has experience with Operations Help Desk or Service Desk Support and IT Service Management. So awareness of ITIL experience on ITIL standards and best practice within operational environments would be preferred.

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Artists, Visionaries, Leaders, Professionals, Humans. TaskUs is a place to be you. A place for you. Our culture is a direct reflection of our people as a collective spirit.

We support the most innovative brands in the world while making positive impact on those around us.

Make the Most Out of Your Purpose!
We exist to empower people to deliver ridiculously innovative solutions to the world’s best companies. Refreshing, smart, creative, human—that’s TaskUs. #RidiculouslyRefreshing

It’s been an awesome 13 years for TaskUs! As we continue to grow and step up the game, we thank all the ridiculously amazing humans that made this happen.

This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.

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