Job Hiring Philippines

Lead Engineer SailPoint

Job openings by THOMSON REUTERS
Taguig City

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Latest job hiring in the Philippines:

THOMSON REUTERS is hiring for: Lead Engineer SailPoint

Primary Responsibilities
• Participated in all SailPointdeployment activities – connector configuration, custom rule development, workflow configuration and development, third party system integration.
• Experience in User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self-Service in SailPoint Identity.
• Hands-on with aggregation, workflows, tasks, forms, rules, and roles.
• Administration of LCM workflows for On-boarding, Transfer, Off-boarding, and Emergency Termination process.
• Execute day to day application maintenance, monitoring, processing, and user support for multiple SailPoint related activities.
• Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits.
• Familiarity with Role Based Access Control (RBAC).
• Provided use cases and business processes for support groups onrole,entitlement, provisioning.
• Established standards, designs and implementation of appropriate identity and access management processes and controls, which help improve operations and lower risk.
• Implementation and configuration of connectors between Identity and in-scope applications.
• Implemented Access Certification, Automated Provisioning and Governance aspects of IIQ.
• Develop complex workflows and service adapters in theSailPointIdentity IQ configuration interface.
• Managed client requirements and configureSailPointconnectors.
• Responsible to manage Administration functionality of theSailPointsuch as loading data, create roles, create policies, scheduling tasks and certifications and reports.
• Included the improving Identity and Access Management (IAM) capabilities by controlling access to
• Working with client post implementation for user testing, debugging, support, and maintenance.
• Strong development experience in implementing the LCM events workflows, rules and custom reports.
• Experience on preparing the product documentation, test cases, test plans and support process.
• Effectively manage escalations to resolution.
• Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools.
• Investigate root cause for identified problems and recommend solutions.
• Develop and implement solutions for defects and when appropriate collaborate with IAM engineering team on solutions.
• Define requirements for and/or develop automated monitoring and alerting solutions to drive performance and availability.
• Be aware of system-wide changes and application deployments that might impact application availability for users.
• Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training.
• Partner with other regional teams and services owners to share and promote best practices and lessons learned.
• Drive customer communication during critical events and lead retrospective meetings.
• Drive root cause investigation implementing any learnings or improvement opportunities.
• Experience with Vulnerability mitigation and patch management.
• Assist & own the preparation of end user support documentation and knowledge
• Proactively plan for upcoming changes.
• Inform and train all support teams on new/changed processes/services and drive operational process rigor
• Partner with TR technology teams and Business Unit stakeholders to ensure a holistic technical approach across technologies.
• Support engineering initiatives related to our domain consolidation and migration programs.
• Strong working knowledge of ITIL Incident, Problem and Change Management disciplines

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Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters. Our customers rely on us to deliver the intelligence, technology, and human expertise they need to find trusted answers that inform their most important decisions.

As a global organization, we value all candidates and are proud to be an Equal Employment Opportunity/Affirmative Action Employer. In pursuit of a world-class candidate experience, we commit to the following:

Presenting you with accurate information
We aim to present relevant and accurate information that showcases our company, our culture, our values and the role you have applied for to guide you in your decision-making process.

Keeping the lines of communication open
We aim to provide you with consistent and timely communication regarding the status of your candidacy, encouraging mutual communication throughout the recruitment process.

Build a career without boundaries. Do work that matters, with the flexibility to pursue your passion wherever it leads. Bring your ambition to make a difference. We’ll bring a world of opportunities.

Respecting your privacy
We adhere to all applicable data protection, confidentiality, and employment laws when processing your personal information to maintain your privacy.

Promoting a diverse and inclusive culture
We commit to inclusive hiring practices and an environment that encourages new ways of thinking and working, where employees feel free to challenge the status quo and celebrate differences, while appreciating what we share in common.
Build a career without boundaries. Do work that matters, with the flexibility to pursue your passion wherever it leads. Bring your ambition to make a difference. We’ll bring a world of opportunities.

Build a career without boundaries. Do work that matters, with the flexibility to pursue your passion wherever it leads. Bring your ambition to make a difference. We’ll bring a world of opportunities.

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