Latest job hiring in the Philippines:
/7 CUSTOMER PHILIPPINES, INC. is hiring for: Realtime Analyst (Night Shift) | Cyber Sigma
Monitor call traffic to meet required call-handling, adjusting call routing configurations or staffing levels on a real-time basis as needed to ensure campaign KPIs are met.
Pro-actively communicate and follow-up with operation to execute all planned and real-time activities.
Monitor agent activity on a real-time basis for better productivity.
Responsible for implementing work schedules and monitoring shift changes of Agents in order to ensure that there are sufficient manpower deployed at a given shift schedule.
Prepares reports and statistical data for internal and external clients.
Bachelor’s Degree in any field
Amenable to working in shifting schedules.
At least 1 year equivalent experience in a similar position
Good written and oral communication skills
Our conversational AI company helps businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.
Creating a Better Customer Journey!
At 7.ai, you will find a team of people who are passionate about using artificial intelligence, machine learning, and human intelligence to help some of the world’s leading brands connect with their customers.
Come be on the front lines of the modern customer experience and the leading technology that is AI.
This job posting is the latest urgent job hiring for 2021 Philippines. Some of the job hiring 2020 may apply but contact the company to confirm. Please note we have posted job hiring in Quezon City, Makati, Pasay, Mandaluyong, Pasig or across Metro Manila. Please open the search button to find the location near you.
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