Urgent Job Hiring! *2023* Jobs Updated

Sutherland Hiring Job Careers Job Applications Apply Now Latest Jobs in the Philippines Job Hiring Near Manila, Cebu and Davao, Job Vacancy, Philippine Job Hiring Philippine Job Careers Philippine Job Applications

Sutherland

Job Description:
Consultants in this role get to: Be the point of contact: Handle customer service inquiries from non-voice channels. Fielding / probing / overcoming objections for subscribers’ cancellation and suspend requests with the main function to reduce churn. Clerical services include analysis of Customer Loyalty data, creation of job aids, quality monitoring, sales, coaching, tracking and trending of customer comments and requests. Define Sutherland reputation: Deliver an excellent experience to every customer, meeting AT&T’s service standards. Ensure every customer is provided a world-class support experience: When using any of AT&T’s digital channels for customer Loyalty Support. Consistently deliver: Achieve all agreed KPI’s. Work pro-actively to ensure potential issues are escalated appropriately.

Qualifications:
Our most successful candidates will have: – Proficient writing skills in the language to support – Able to work positively in a fast-paced, changing environment – Ability to multitask and have excellent organizational skills – Able to use great communication, decision-making skills and a positive outlook to help customers, manage problems and find ways to go above and beyond – Sees through the eyes of the customer – Ability to be articulate, bright and curious – Passionate about service – Sales / Retention experience. Is a plus – Chat experience. Is a plus – Bachelor’s degree. Is a must – Experience of working in a customer-centric environment. Is a plus – Knowledge of working in a subscription / technical industry. Is a plus

HOW TO APPLY: Please visit site

sutherlandglobal.com/

Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.

Sutherland Hiring Job Careers Job Applications Apply Now Latest Jobs in the Philippines Job Hiring Near Manila, Cebu and Davao, Job Vacancy, Philippine Job Hiring Philippine Job Careers Philippine Job Applications

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