Urgent Job Hiring! *2023* Jobs Updated
Accenture
JOB DESCRIPTION
• The Collections Specialist is responsible for work activities related to the collection and recovery of customer receivables and debt.
• Responsible for ensuring that cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting.
• Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes
• Capture accurate, detailed notes of discussions and arrangements and send follow up information as requested/required
• Escalate issues in accordance with escalation policy; collect, progress and escalate high quality dispute information as required
• Be proactive and innovative with ideas to continuously improve collection-related processes, services and deliverables to the client
• Facilitation of customer support, service disconnect, litigation and/or legal enforcement
QUALIFICATIONS
• Graduate of any 4 year course, Undergraduate with relevant work experience are welcome to apply
• Excellent communications skills
• At least 1 year experience in Collections (BPO)
HOW TO APPLY: Please visit site
accenture.com
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