Urgent Job Hiring! *2023* Jobs Updated
TELUS
Description and Requirements
Monitoring and tickets
Monitoring of Fallout and Tech on Site dashboard and Backlogs.
Works on TOPAZ, NuRemedy, ITSM, Front Door and FIFA billing tickets.
Technical skills
Basic SQL knowledge
Knowledge in TELUS FIFA and Copper system.
Basic iMacro knowledge
Good written and communication skills
Additional Job Description
Responsible for the day to day operations and resolutions of all escalated issues in FIFA and Copper Order Management systems.
Team members would be working through a list of customers that MDM has matched as potentially being the same person but without 100% confidence.
Look up the accounts on the agent applications and determine if in their opinion their match is valid, not valid, or needs further investigation by the MDM team.
Basic skills but very important that they have good analytical skills to make these determinations since they could be customer impacting
HOW TO APPLY: Please visit site
telusinternational.com/locations/philippines
Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.
Visit JobHiring.com.ph every day for fresh job updates! Disclaimer: All jobs are available at the time of posting. Some posted ads may be already filled and just retained for historical reference. Applicants are encouraged to confirm the availability of job positions by visiting the company’s career website. No fees from the applicants. This website is 100% free to use. No sign-up, no passwords, no registration required.
