Urgent Job Hiring! *2023* Jobs Updated
TaskUs
As an IT Support Specialist, you will:
You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure
Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity.
As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates.
You will assist in conducting user’s application testing during program implementation, migration, and system maintenance.
You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques.
Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems.
Do you have what it takes to become an IT Support Specialist?
Requirements:
At least 1year minimum experience and a Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.
Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations – particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills
Big plus if you are a skilled technical writer – able to document problems and solutions for customers and other technical support personnel.
You have good time and project management skill
Excellent English communication skills – both spoken and written
You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills
HOW TO APPLY: Please visit site
taskus.com/locations/philippines/
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