Urgent Job Hiring! *2023* Jobs Updated
TTEC
What you’ll be doing
The Helpdesk – Service Desk Associate Technician is responsible for documenting in detail; all issues/service requests from end users, including the call description, course of action taken to investigate the problem and the final problem resolution.
What we’re looking for
Handles inbound phone calls and logging tickets in the ticketing system
Manages emails and web based ticket queues
Analyst is expected to take ownership of emails that arrive in the team mailbox and reply to the sender with a status of the issue
Web based ticket are submitted for non-critical requests/problems, and the analyst is expected to resolve the issue or escalate it to the appropriate team for resolution
Administers conference bridges during major outages
Document progress of resolving the issue and results of testing fixes
What skills you’ll need
BA/BS degree or equivalent experience
Desktop support/troubleshooting
Understanding of basic network connectivity and troubleshooting
Understanding of MS Outlook client configuration with Exchange a plus
Ability to multitask in a highly stressful environment
Experience in a call center environment a plus
What You Can Expect
Dedication to your career growth and professional development
Actively diverse and inclusive culture
Community-minded organization committed to giving back
Global team of curious lifelong learners guided by our company values
And yes… all the competitive compensation, performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you
HOW TO APPLY: Please visit site
ttec.com/asiapacific/philippines
Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.
Visit JobHiring.com.ph every day for fresh job updates! Disclaimer: All jobs are available at the time of posting. Some posted ads may be already filled and just retained for historical reference. Applicants are encouraged to confirm the availability of job positions by visiting the company’s career website. No fees from the applicants. This website is 100% free to use. No sign-up, no passwords, no registration required.
