Urgent Job Hiring! *2023* Jobs Updated

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BPI

The Service Quality Officer is responsible for the following: (1) assisting the Service Quality Head in managing and facilitating Workstream Improvement Project teams to address top client pain points; (2) designing and implementing enterprise-wide service quality rewards and recognition; and (3) defining, monitoring, analyzing and reporting service performance levels across key front and back-end units that align with client expectation and business priorities.

Qualifications:

· Bachelor’s degree in any field

· With background in project management, six sigma and quality assurance

· Should at least understand basic bank operations and products

· Experience in customer service is a plus

· Strong background in total quality and/or project management preferably from banking industry

· Good organizational and people skills, knowledgeable in goal-setting practices and ability to communicate feedback

· Have problem solving capabilities to create meaningful strategies to improve quality

· Advance excel skills

HOW TO APPLY: Please visit site

bpi.com.ph

Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.

Bank of the Philippine Islands Job Hiring Job Careers Job Applications Apply Now Latest Jobs in the Philippines Job Hiring Near Manila, Cebu and Davao, Job Vacancy

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