Urgent Job Hiring! *2023* Jobs Updated

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Responsible for owning the implementation & stabilization process from start to finish whilst ensuring seamless execution and experience for very client assigned.
Accountable for overall success of each launch including but not limited to, internal teams survey response of your performance and the clients NPS feedback of their overall implementation experience.
Performing deep dive information gathering sessions and collect client program requirements, you will validate the workflows and processes of incoming opportunity.
Managing client and project team expectations simultaneously for a frictionless onboarding experience.
You will handle day-to-day client communication throughout each implementation, host clients and ensure that client satisfaction and confidence in Teleperformance remains high throughout the implementation.
Create, manage and track project vehicles, including, but not limited to:
Project schedules
Detailed project plans
Project scope statements
Resource plans
Risk and issues logs
Status reports
Communicate and collaborate with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors
Make recommendations to management about schedules, prioritization and resource allocation with input from team members.
Provide consistent project plan/status reporting for use by account managers, clients, and management.
Providing in time support for all business development initiatives like project plans for RFPs, RFQs, present plans during sales visits.

Work Experience

At least 5-years of experience in project management with minimum of 2-years of experience in operations and/or account management role working directly with Client Points-of-Contact within a BPO in a similar role
Education, Qualifications and Proficiency

Degree level or equivalent
Knowledge of both theoretical and practical aspects of project management
Knowledge of project management techniques and tools
Direct work experience in project management capacity
Proven experience in people management, strategic planning, risk management & change management
Proficient in project management software
Attained qualification in project management will be an added advantage

Technical Skills

Competent use of Microsoft Project, Excel, PowerPoint, Zoom (or other
webinar tools)
Fluency in written and spoken English

Working Conditions

Travel required, must have a valid passport
Ability to attend and conduct presentations
Flexible working hours

Key Skills and Competencies

Planning and organizing
Team work
Critical thinking and problem solving skills
Documentation & communication skills
Influencing and leading
Stress tolerance

HOW TO APPLY: Please visit site


Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.

Teleperformance Job Hiring Job Careers Job Applications Apply Now Latest Jobs in the Philippines Job Hiring Near Manila, Cebu and Davao, Job Vacancy

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