Urgent Job Hiring! *2023* Jobs Updated
As a Team Leader, you will:
Manage day-to-day planning and operations of your team;
Make sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and achieves his/her Key Performance Indicators (KPIs);
Organize and handle the team and make sure everyone adheres to their schedules;
Train and help in the development of your team by conducting team huddles and coaching sessions;
Evaluate strengths and weaknesses of your Teammates;
Offer solutions for your team’s growth and development;
Create reports of your team’s performance and document feedback from your client;
Manage issues that might arise, including HR-related ones;
Think of solutions creatively; and
Act as the liaison between the management and your team.
So, do you have what it takes to be a Team Leader?
At least two (2) years of relevant Team Leader experience managing a minimum of 10 teammates while working in a customer support role in an outsourcing or similar company
Excellent verbal and written communication skills
Above-average technical know-how
Previous experience working in phone, email, and live chat customer support roles
Familiarity with E-Commerce, ZenDesk, or any other CRM tools
Flexibility and willingness to work on different shifts
Excellent communication skills
HOW TO APPLY: Please visit site
Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.
Visit JobHiring.com.ph every day for fresh job updates! Disclaimer: All jobs are available at the time of posting. Some posted ads may be already filled and just retained for historical reference. Applicants are encouraged to confirm the availability of job positions by visiting the company’s career website. No fees from the applicants. This website is 100% free to use. No sign-up, no passwords, no registration required.