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TaskUs

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences, and skills.

What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs.

So, do you have what it takes to become a Workforce Planner?

Requirement:

Here’s what we’re looking for: We are looking for someone with a BPO Operations background and at least 2 years of experience in Workforce Planning – preferably with expertise in Forecasting, Capacity Planning and Scheduling, and Real Time Management.

We need someone who has the ability to manage multiple, complex, ongoing tasks and projects. Someone who has high attention to detail and has a strong desire to optimize procedures and processes. We’re in search of someone who is proactive when it comes to making decisions, as well as solving problems.

We need someone who is proficient in statistical analysis and possesses good computer and software skills. Someone who has the ability to read trends and project those into future forecasts. Someone who has a working knowledge of database applications such as MS Office (Excel, Outlook, Powerpoint), or the ability to learn technology very quickly.

Lastly, we’d be eager to speak to you if you have strong verbal and written communication skills; a high achiever, and are self-starter.

HOW TO APPLY: Please visit site

taskus.com/locations/philippines/

Go to the career page of the company site and search for the latest job openings and vacancies. Local job hiring positions and near jobs are posted. Follow online application instructions by sending resume online, HR or recruitment email of the company, or contact numbers are posted. Some companies post urgent job hiring on Linkedin. Apply on Linkedin asap as per company instruction.

TaskUs Job Hiring Job Careers Job Applications Apply Now Latest Jobs in the Philippines Job Hiring Near Manila, Cebu and Davao, Job Vacancy

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