Job Hiring Philippines

CAREER OPENINGS – Customer Care Representative On Site (ANG) in Angeles at Startek

Job openings by STARTEK Philippines
Philippines

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Latest job hiring in the Philippines:

STARTEK Philippines is hiring for: Customer Care Representative On Site (ANG) in Angeles at Startek

Job Description
Job Duties and Expectations:
•Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
•Utilizes computer/on-line guidelines in responding to customer inquiries.
•Informs customers about services available and assesses customer needs.
•Handles customer problems related to product function or the replacement of defective parts.
•Completes, processes, and maintains applicable paperwork and records.
•Gathers information, researches/resolves inquiries and logs customer calls.
•Strives to resolve customer issues on the first call without having to transfer callers.
•Follows escalation procedures as needed.

Job Requirements
Experience:
Any previous call center experience is a plus, but not required. Must be comfortable working on a computer and talking on the phone!

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Startek is a global provider of customer experience solutions.
This means we provide customer care and technical
support on behalf of some of the world’s most iconic brands
via phone, social media, chat, email, and other
communication channels. Operating under the Startek brand name, we help our clients build strong customer
relationships by providing direct, person-to-person customer
contact throughout our network of global campuses. At
Startek, you become a champion for our clients’ brands.

At Startek, our diverse and inclusive culture feels more like a family
than just a job. We celebrate our differences, perspectives, and
the experiences that make each of us unique. We are looking for
passionate people who are in love with life. Our family embraces
the gamers, musicians, coffee lovers, and voracious readers.
We believe that passionate people who lead passionate lives are
our greatest asset. Apply today to learn more about how your
passion can fuel your career at Startek.

Welcome to Job Hiring Philippines! We have posted online jobs for 2022 Philippine jobs. Jobs without experience are per own company qualifications including permanent work from home jobs in Metro Manila, Quezon City, Cebu, Bulacan, etc. Part time jobs or virtual assistant jobs and other public administration jobs for students or freshly graduates may be posted whenever indeed possible.

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