E-Commerce Manager

Job Title: E-commerce Manager (Shopify)

Salary: $2,500/month

Work Set-Up: Remote

Employment Type: Full Time

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We are seeking a data-driven and strategic E-commerce Manager to oversee the day-to-day operations of our Shopify store. This role will focus on driving performance improvements across key metrics like margin per session, conversion rate, customer lifetime value, and subscription revenue. You will collaborate with cross-functional teams to elevate the e-commerce presence, optimize site performance, and deliver measurable results.

Key Responsibilities:

• Manage the daily operations of the Shopify store.

• Optimize site merchandising strategies for increased sales and profitability.

• Collaborate with marketing to seamlessly integrate campaigns and promotions.

• Analyze performance metrics using tools like Google Analytics, Shopify Analytics, and TripleWhale to identify growth opportunities.

• Roll out new features, troubleshoot issues, and enhance site functionality and speed.

• Maintain the product catalog, ensuring descriptions, pricing, and visuals are accurate and up-to-date.

• Implement and test A/B experiments to improve the customer experience and optimize site performance.

• Manage the e-commerce budget to align with profitability targets and ROI.

Software/Platforms/Tools:

• Shopify

• Google Analytics

• TripleWhale

Qualifications:

• Must be a Filipino citizen.

• At least 3-5 years of freelancing experience.

• 5+ years of experience managing Shopify e-commerce stores.

• Proficient in customizing Shopify themes, editing Liquid code, and implementing advanced functionalities.

• Strong analytical skills and experience in using data-driven insights to optimize performance metrics.

• Experience with A/B testing, site optimization strategies, and conversion rate improvements.

• Familiarity with Shopify apps, integrations, and customizations.

• Exceptional organizational and project management skills.

Key Metrics:

• Margin per session

• Conversion rate

• Average order value (AOV)

• Lifetime value (CLV)

• Subscription revenue

Shift Schedule:

• Monday-Friday, 9am-5pm US EST.