Operations Associate (US-based AI Healthcare Company)

Work Arrangement: Fully remote, with a flexible schedule primarily aligned to US Pacific Standard Time (PST). Occasionally, you will also mirror the EU schedule to ensure seamless collaboration.

Job Type: Independent Contractor, Full-time.

Salary Range: Up to $1,600 per month, based on experience, with potential performance-based bonuses.

Work Schedule: 40 hours per week, with core hours between 8 AM – 5 PM PST (90% of the time) and occasional EU schedule alignment (10%).

Locations: Remote, open to candidates globally, with a preference for those who can comfortably work during US and EU time zones.

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company

They are building an ecosystem for proactive health, combining an AI-powered companion app with personalized, functional consumer goods to enable millions of people to live healthier, happier lives. Whether you’re looking to enhance your daily routine or embark on a journey toward longevity, they are here to support your goals.

Role Overview:

As a Talent & Vendor Coordinator, you’ll play a crucial role in our recruitment and vendor management processes. This role is ideal for someone passionate about building strong relationships, ensuring smooth operations, and contributing to the company's growth by sourcing top talent and reliable vendors.

Your Impact:
Your efforts will directly contribute to building a robust talent pool, ensuring vendor partnerships align with business needs, and maintaining high operational efficiency. You will be pivotal in driving the company’s success by ensuring the right people and partners are in place.

Key Responsibilities:

1. Talent Sourcing and Initial Screening (40%)

• Conduct targeted searches on LinkedIn based on specific parameters, ensuring a steady flow of qualified candidates for current and future positions.
• Perform initial interviews with candidates to evaluate their fit for the role, focusing on qualifications, experience, and overall suitability.
• Work closely with hiring managers to refine search criteria and provide regular updates on candidate pipelines, ensuring alignment with recruitment goals.

2. Vendor Research and Management (30%)

• Investigate potential vendors, including production companies, co-packers, and agencies, ensuring they meet the required standards for collaboration.
• Engage in initial discussions with vendors to assess their capabilities, ensuring they can meet the company's operational needs.
• Build and manage relationships with vendors, ensuring smooth and effective partnerships that align with business goals.

3. Customer Support and Financial Operations (30%)

• Handle customer inquiries and support tickets, providing timely and helpful responses to maintain high customer satisfaction.
• Process financial transactions, including vendor payments and wire transfers, ensuring accuracy and timeliness to support smooth operations.
• Assist in categorizing and labeling expenditures to ensure accurate financial tracking and reporting for effective budget management.

Must-Have:

• 3+ years of experience in recruitment, HR, sales, or vendor management with a proven track record.
• Familiarity with ATS, recruitment software, Google Workspace, Slack.
• Ability to conduct market research and vendor analysis.
• Proficient in data-driven decision-making and reporting.
• Strong verbal and written communication skills.
• Experience building relationships with candidates, vendors, and teams.
• Meticulous attention to detail and accuracy.
• Strong organizational and project management skills.

Nice-to-Have:

• Experience with Rippling, Quickbooks Online, Carta, Bex, Figma.
• Experience working with remote teams.
• Bilingual proficiency in another language.

Compensation Package:

• Competitive Salary: Up to $1,600 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application

You will submit your initial requirements (personal information, resume, etc.) through our job portal, where we'll collect key information about your work experience, skills, and qualifications.

2. Pre-Screening

If you're shortlisted, you'll complete a pre-screening by recording your responses to a few questions via audio or video. We'll use this to get a sense of your motivation, energy, and overall fit for the role.

3. Top-Grading Interview

Next, you will participate in a Top-Grading Interview with one of our recruiters. We’ll dive into your past experiences, strengths, challenges, and work history to understand how you might perform in future roles. Additionally, we will ask you to submit a short video recording, following our provided guidelines, which will be shared with the client as part of your endorsement.

4. Skills Assessment

After the interview, you will complete a skills assessment, which could involve practical tasks, technical tests, or situational exercises to show how you would handle scenarios related to the job.

5. Client Interview

If you pass the skills assessment, you’ll have a final interview with the hiring client. This is where you’ll discuss the role’s responsibilities, expectations, and how you would fit into their team.

6. Job Offer

If selected, you will receive a formal job offer that includes all the details, such as salary, benefits, and your start dat

7. Onboarding

Once you accept the offer, you’ll begin our onboarding process, which includes training and orientation to get you fully prepared for your new role.

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.