Quezon City, National Capital Region (Manila), Philippines
WFH SETUP but staff must be amenable to work at the office at least 1x a month. Our office is located at Eastwood in Quezon City.
Job Description:
Bookkeeping - Xero:
Liaising with the Senior Accountant/Australian-based Senior Bookkeeper in relation to bookkeeping required.
Ensuring every month, the Xero file of the clients in your portfolio are fully reconciled.
Month end and Year end processing, reconciliations, and data entry of required journals.
Review of balances of key General Ledger Accounts on a Quarterly or Monthly basis.
Preparation of monthly or quarterly Business Activity Statements.
Occasional processing of Payroll.
Contacting the Senior Accountant in Charge of that client with any queries each month or as necessary.
Liaising with Senior Accountant/Australian-based Senior Bookkeeper in requesting documentation needed form clients. Being comfortable, in due course, to directly liaise with clients.
Proactively preparing the Xero file for year end.
Championing and taking ownership in respect of the client file in your portfolio.
Client Administration:
Prepare disclosure statements and client agreements for new clients.
Ad hoc administrative tasks.
Ensure that you and your team are providing the expected level of customer service satisfaction.
This includes:
24-hour communication. Deal with the email or phone call request on the same day or advise the client when you will get back to them.
If you have informed the client that you will get back to them by day X, ensure that you have either actioned by the promised date.
If unable to meet the original target, discuss a new (realistic) deadline with the team member/client that suits their needs.
Requirements
Qualifications:
Must have Xero software experience
Must have at least 3 to 5 yrs Australian Accounting experience
Experience working in an Australian-based bookkeeping / accounting firm is required
Experience in Australian Payroll Accounting is preferred