Admin Assistant (Project Based)

Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.  

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

About the role and team:

The Admin Assistant is responsible for providing comprehensive support for the organisation’s Chief of Staff, and by extension Executive Team. This role demands strong communication skills when acting as a point of contact for communications both internally and externally. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

Reporting to the Chief of Staff, you will be assisting in supporting the operations for the wider Executive team at Lendi Group, this fast-paced and varied role will see you accountable for (but not limited to):

• Complete all company travel requests within 24hour period
• Complete all Executive expense management
• Assist the Chief of Staff with researching and completing any event duties
• Assist the Chief of Staff with reporting as required
• Assist the Chief of Staff with management of Executive diaries and calendars
• Support any document preparation or formatting required for the Executive team
• Send calendar reminders and support for regular team meeting cadences
• Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company’s vision, mission, and employee policies.
• Meet timelines associated with the tasks in a timely manner and within quality standards.
• Document all necessary instructions per function/project and keep the existing updated.
• Log all activities regularly and accurately via Slack, if applicable

Must-have Skills / Qualifications:

• Bachelor’s degree from a four-year college or university and at least 3 years of BPO or Financial Services experience
• Demonstrated experience in delivering results at a strategic and operational level
• Exceptional communication, organisational and project management skills. Must be comfortable with changing requirements and priorities
• Proven track record in positively designing and implementing change whilst having the ability to challenge conventional approaches
• Sound business planning, organisational, financial, high-level reporting, and administrative skills
• Lateral thinker with previous management & leadership experience. Applicants with experience in managing a team of managers are preferable
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint, etc.)
• Vendor management and vendor negotiation experience preferred.
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Exemplary stakeholder engagement skills. Excellent time management and prioritisation skills, with the ability to think and act swiftly and proactively
• Possess a strong technical background and understanding of relevant tools, software, and systems. Assist with technical tasks such as data analysis, preparing presentations, managing databases, and conducting research

Highly advantageous:

• Customer Service experience is a plus.
• Australian Banking experience is a plus.
• An experience working for an Australia company with a strong understanding of the cultural differences and how to manage them is an advantage.

What's in store for you at Lendi?

• Flex-first (Work from home)
• Government mandated benefits are provided - SSS, Philhealth, & Pag-ibig.

We’re committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits, ultimately this creates a melting pot of creativity. We’ve joined the Project F initiative, aimed at removing the systemic barriers to achieving gender-balanced teams, and Circle In to provide an inclusive workplace for our team members who are caregivers.How to Flex-first:

• You must have a stable fixed internet connection (minimum 25mbps)
• An ample working space with office table and chair is also required.
• Lendi will provide you with your equipment such as a laptop, extra monitor, mouse, keyboard, headset, & laptop riser.

How to Flex-first:

• You must have a stable fixed internet connection (minimum 25mbps)
• An ample working space with office table and chair is also required.
• Lendi will provide you with your equipment such as a laptop, extra monitor, mouse, keyboard, headset, & laptop riser.

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