Here's the Job Description and responsibilities for the role:
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Internal and External Procurement:
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Internal: Monthly supplies for HQ, SD, and other offices.
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External: Procuring items (software and hardware) indicated in signed quotes for clients.
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Responding to Client Queries and Requests:
- Addressing questions regarding licenses, invoices, and other matters.
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Generating Certificates of Insurance for Clients:
- Involves reaching out to the insurance agent.
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Managing Insurance Renewals for Crimson IT.
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Helping in Monthly Billing:
- Sending down payment invoices and final invoices for projects and tickets.
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HIPAA and Anti-Sexual Harassment Prevention Trainings:
- Ensuring everyone is up to date with the trainings.
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Responding to Requests and Queries from Helpdesk (HD).
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Document Management and Data Entry:
- Ensuring all records are updated.
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Sending Reports to Clients.
- List of users for their licenses, computer counts, and all other data requested by the client
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Coordinating Various Activities and Meetings:
- Both internally and externally.
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Investigating Tickets and Resolving Issues:
- Addressing issues raised by clients.
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Managing Renewals for Software and Services:
- For both Company and clients (Microsoft, Meraki, etc.).
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Addressing Other Internal and External Requests.