Administrative and Marketing Assistant

Serve Success Globally: Drive Culinary Learning with Admin and Marketing Expertise

Great careers are like gourmet dishes—crafted with the finest ingredients. Our client is a trailblazer in culinary and F&B education, specializing in a unique "Study & Work" approach that blends classroom lessons with hands-on experience. With a focus on both Eastern and Western cuisines, they provide aspiring chefs and F&B professionals with global exposure, preparing them for the international culinary scene. Working here offers a global career from the comfort of your home, allowing you to make your mark while experiencing career growth and personal fulfillment. Our client’s vibrant environment is filled with opportunities for learning, mentorship, and collaboration, giving you the perfect recipe for professional success and work-life harmony.

Job Overview

As a Social Media and Lead Generation Support, you will manage tasks like inbox and calendar management, CRM oversight, data entry, social media campaigns, content creation, email marketing, web updates, graphic design, and customer service. Proficiency in HubSpot CRM is essential, along with a proven track record in driving lead generation and sales through targeted marketing campaigns. You’ll excel at engaging potential leads on social media, providing prompt and effective communication.

Administrative:

• Manage inbox and calendars
  
• Schedule meetings and appointments
  
• Handle standard business correspondence
  
• Perform transcription and data entry tasks
  
• Oversee CRM system management
  

Marketing:

• Manage social media accounts and campaigns.
  
• Manage and respond to potential leads through social media channels.
  
• Write content for articles, websites, social media posts, and emails.
  
• Execute email marketing campaigns (EDM/VDM).
  
• Prepare reports and analyze marketing performance.
  

Web Support & Maintenance:

• Update website images, content, and links
  

Graphic Design:

• Create marketing collaterals (update existing artwork), posters, and social media creatives
  

Video Editing:

• Perform simple video editing for social media reels
  

Customer Service:

• Provide live chat support and respond to customer inquiries
  
• Answer questions about the Academy's products or services
  
• Schedule meetings and follow-ups for the onsite team
  
• Deliver information about the Academy’s offerings
  
• Provide proactive customer outreach
  
• Collect and analyze customer feedback
  
• Respond to customer reviews
  

Requirements

The Perfect Mix: Skills and Traits to Make Your Mark

• Clear, precise, proactive, and professional written and verbal communication skills
  
• Proficient in HubSpot CRM, with a proven track record of driving lead generation and sales through targeted marketing campaigns
  
• Experienced in engaging with potential leads on social media and providing prompt and effective communication
  
• Able to organize and effectively prioritize tasks
  
• Capable of multitasking across various programs and learning new ones as needed
  
• Meticulous attention to detail with the ability to comprehend complex tasks
  
• Able to handle stress in a fast-paced environment
  
• Strong interpersonal skills with the ability to quickly build working relationships
  
• Positive and enthusiastic attitude towards teamwork
  
• Internet and web savvy
  
• Proficient in MS Office, particularly MS Excel and MS PowerPoint
  
• Experience with design software (Adobe Illustrator, Photoshop, InDesign, Canva, Premiere) is a plus
  

Benefits

A Plateful of Perks

• Day 1 HMO coverage
  
• Competitive Package
  
• Permanent WFH arrangement
  
• Day shift schedule
  
• Free upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
  
• Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  
• Unlimited opportunities for employee referral incentives across the organization
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience