Assistant Manager-Business Leader-Leadership and Management
EXL
Full-time
On-site
Philippines
Description
Responsibilities
Qualifications
- Manage a team of travel counselors
- Implement customer engagement and strategic relationship management with key skills on communication effectiveness
- Manage multiple projects driven by customers and Organization
- Collaborate with Internal and External cross functional/ team
- Responsible for problem solving , designing solutions for ambiguous situations
Responsibilities
- Evaluates current processes and recommend improvements to gain efficiencies.
- Provides strategic direction to area of business for critical business decisions
- Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives
- Identifies and implements revenue generation opportunities
- Works in diverse challenging environment and offer consultation & define the business requirements
- Leads change management efforts and share best practices with team and build diverse talent
- Delivers high quality standards across the processes and projects
- Adheres to Controls and compliance as per company policy and norms
Qualifications
- Demonstrates analytical capabilities, problem solving, ambiguity management, multi tasking abilities in-addition to drive results and collaborating & relationship building skills.