expertise in data, technology, and AI.
We are inviting applications for the role of Assistant Manager, LDT
Works with Consulting, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities.
Works with Ops leads Vertical Leads and customers to design, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included).
Responsibilities
Design, plan, and drive the value-generating roadmaps on the aligned accounts.
Initiate and leading value add Black Belt [BB] projects that improve end-to-end processes and driving significant business impact for customers.
Work closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis, and implement process improvements across the business or organization
Setting, validating, and auditing measurement systems to deliver business impact
Build Process Excellence culture in the team
Provide Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology
Drive Standardization and Global Best Practices within the organization by leveraging experts across Practice, Transitions, IT, and other relevant functions
Drive change management within Operations and customer organization
Supporting the MBB with driving the agreed governance with Operations and customers
Conduct Quality Awareness, Lean and Green Belt Training within the organization
Coach & Mentor Green Belts and project teams to drive value for customers based on roadmap agreed with them
Execute and track the annual goals assigned by the Quality function management
Fulfilling the requirements and achieving BB Certification within 18-30 months
Clarify the roles and appoint responsibilities of each member of the team
Challenge the team to develop as leaders
Take over increased responsibilities within the activities described above
Train other team members regarding the daily tasks whenever necessary and requested by the manager
Complete any other job-related tasks assigned by the Quality function management
Build strategic relationship skills experience with peers from LDT, Consulting, Solutions, Transitions, operations, and with operating leaders to facilitate goals and objectives
Qualifications we seek in you!
Minimum qualifications
University graduate
Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering others] – Application & Execution
Green Belt certification
Black Belt/ Lean/ any other Quality Certification would be a plus
Relevant work experience
Proven project management experience with the ability to handle multiple tasks (Project management degree/diploma/certification would be an advantage)
Previous experience in a multinational company would be an advantage
Proficiency in project management and statistical analysis systems like MS Projects, Minitab, etc., would be a plus
Proven people management skills
Prior significant exposure to top management interactions both internally and externally
Change Management
Preferred Digital Knowledge
Preferred Qualifications/Skills
Self-motivated with the ability to work both independently and as part of a team
Organized person with attention to details, able to work simultaneously on different tasks
Excellent analytical skills
Ability to handle clients on a one-on-one basis, via e-mails and calls
Excellent communication skills at all levels of Genpact and customer organizations
Excellent interpersonal, facilitation and presentation skills
Very good problem-solving abilities and innovative approach upon
Very good change management abilities
Energetic personality with a positive, enthusiastic attitude
Ability to work and act independently
Coaching skills – the individual should be able to coach
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.