Broadcast Monitor

Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not-for-profit organizations.

We are looking for talented people to join us as Broadcast Monitors / Media Writers. Broadcast Monitors create accurate and concise summaries of assigned broadcast (radio and TV) content each day. Summaries must be entered according to strict timeliness and quality standards in order to ensure the Isentia client base is informed of media coverage as it develops – broadcast monitoring is essentially the front line for client media coverage, their eyes, and ears for broadcast content throughout the day. 

Key Responsibilities/Job Description:

• Listen and view assigned broadcast content (TV and Radio) and create concise summaries within required time thresholds.
• Ensure summaries reflect the essence of the broadcast item, capturing any client relevant aspects, based on information provided from managers and Client Spotlight emails.
• Ensure relevant detail is included so each summary can be read in isolation without requiring context from preceding or following summaries.
• Ensure client knowledge on summary requirements is kept up to date by checking relevant information in Broadcast NewsDesk and via e-mails from sales and operations teams.
• Ensure grammatical and style parameters are met in each summary.
• Alert immediate manager to any issues with summary content.

• Must be a College Graduate of Bachelor of Arts in Mass Communication, Journalism, English, International Studies, or any related courses.
• Fresh Graduates are encouraged to apply.
• Has at least 1 year or more experience in BPO and the media industry.
• Excellent written English language skills with a strong focus on spelling and grammar
• Exceptional English oral communication skills
• Can easily recognize and interpret voice and accent across regions
• A minimum typing speed of 40 words per minute
• Can deliver to strict deadlines, with minimal supervision
• Can easily adapt to constantly changing work content.
• Candidate must have at least 10 Mbps internet connection.
• Monday to Friday, 2:00 pm to 11:00 pm (DST: 1:00 pm to 10:00 pm)
• Remote
• Can start immediately
• Full time position