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Customer Service Pilot Class (for Non-BPO Experienced Beginners) | On-site

EastWest BPO
On-site
San Fernando, Philippines



About Us:


Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries. And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.

Join us on this exciting, continued growth and success journey at EastWest BPO!
View more open positions: https://www.eastwestbpo.com/jobs


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Job Description:


A Call Center Agent is a customer service professional who handles customer inquiries, requests, and issues through various communication channels.  They provide exceptional service, resolve concerns, process orders, and maintain customer satisfaction. They are skilled in multitasking, possess strong communication abilities, and work in a fast-paced call center environment.


Qualifications:
- NO BPO EXPERIENCE
- Excellent Communication Skills
- The applicant must submit his/her updated resume, Skype ID, and 3-minute video.

Your 3-minute video should contain the following:
1. Information about yourself
2. Your hobbies
3. Why did you choose EastWest?
4. Your expectations from us

Note: For your application to be considered, please provide your Skype ID and a 3-minute video. This will help us assess your qualifications and potential effectively. We appreciate your cooperation and look forward to learning more about you through this process.


Requirements:


  • On-site | San Fernando, Pampanga
  • Full-time graveyard schedule that shifts
  • Not presently employed by another company

Disclaimer:


  • This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.






Package Details




Basic + De Minimis Allowances + Night Differential (when applicable)
*Salary Range stated is approximate and subject to variation based on candidate's skillset and the specific account they will handle. Salary discussions and negotiations can take place during the final interview phase.



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    Why work for us:


    Join the EastWest BPO family and take advantage of our commitment to your career growth. We believe in the importance of our staff and recognize them as the driving force behind our success. Our training and development programs are ongoing, as we continuously invest in our people to equip them with the necessary skills for their improvement.
    —Mark Escueta | CEO


    •  A chance to win up to 1K in Gcash Prize just by attending the HR Orientation! 
            (To activate the raffle, a minimum of 10 on-site orientation attendees is required; this rule doesn't apply to virtual orientations.)

    • —Free lodging for 2 months
    • —Full salary pay upon training
    • —Free meal during training
    • —With HMO & KonsultaMD (24/7 doctor tele-consultation)
    • —Medical / Dental Coverage
    • —Career Growth and Learning
    • —Allowances (Rice, Clothing, Laundry, Meal)
    • —For permanent position with full Government-Mandated Employee Benefits
    • —Performance & Loyalty Bonus
    • —Frequent disinfection, fogging of work place
    • —Opportunities for Growth & Promotion
    • —Employee shuttle services
    • —Company retreats and off-site events
    • —Meeting awesome people / honing your social skills / make new friends
    • —Plus more in-office rewards, raffles, recognition gifts, treats!!

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    Come join the #EastWestBPOfamily 👩‍❤️‍👨


    EastWest BPO, Inc. | An MCI Company
    Freluz Bldg. Dolores Intersection, Jose Abad Santos Avenue,
    San Fernando, 2000 Pampanga, Philippines
    
    EastWestBPO.com
    recruitmentgroup@eastwestbpo.com
    0977 335 7340 — 0977 335 7323
    
    Got Questions? DM us m.me/EastWestBPOjobs
    Follow us on Facebook so you will not miss any job updates from us!



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    Checklist to hasten your screening process:


    1. If your resume consists of more than 1 file (images), please combine/convert them into 1 PDF file using this free online site > https://combinepdf.com/
    2. Prepare your Skype Live ID (final interview stage is done via Skype)
    3. Fill up this form completely (by clicking the "Apply To Position" button)

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