Debt Collection Manager (with fintech experience) - 0051

Work Arrangement: Fully remote, with working hours overlapping Pacific Timezone.

Job Type: Full-time, Independent Contractor

Salary Range: Up to $1,700 per month, based on experience, with performance-based bonuses.

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM PT.

Locations: Remote, open to candidates worldwide, preferably within Pacific Timezone overlap.

About Pearl Talent:

At Pearl Talent, we’re more than just connectors—we’re dedicated partners in your professional growth. We carefully match ambitious, talented individuals with innovative companies that prioritize long-term development and success. In this role, you’ll be working with a leading fintech company, a forward-thinking organization that modernizes B2B collections with a focus on amicable resolutions. By joining through Pearl, you’re not just stepping into a job—you’re opening the door to a world of opportunities for career growth and making a lasting impact. We ensure the role is a perfect fit for you, setting you on a path to thrive and excel in your career.

Why Work with Us?

We collaborate only with companies that truly value growth, mentorship, and creativity. In this role, you’ll work alongside professionals who are passionate about pushing boundaries and driving innovation. With a focus on both personal and professional development, the company we partner with will offer you opportunities to learn, evolve, and make a meaningful contribution to your field.

About the Company:

Join a fintech company backed by Y Combinator, known for its innovative approach to modern B2B collection. As part of a growing team, you’ll be making an impact from day one.

Role Overview:

As a Debt Collection Manager, you’ll lead a dedicated team of professionals while directly contributing to successful debt collection efforts. This role is ideal for someone with extensive B2B collection experience and a passion for leadership, eager to drive growth and operational success in a rapidly expanding fintech company.

Your Impact:

Your leadership will ensure the team meets its collection goals, maintaining a high collection rate within tight deadlines. Your efforts will directly contribute to expanding the client base and enhancing operational efficiency, helping solidify the company’s position as a leader in the fintech industry.

Key Responsibilities:

Leadership & Management

• Oversee daily operations of the debt collection team.
• Ensure team members meet task goals (calls, email replies).
• Maintain an organized workflow and participate in hiring new agents.
• Provide training, coaching, and mentorship.
• Conduct regular team meetings.

Debt Collection

• Contact debtors via phone and email to follow up on outstanding debts.
• Inquire about email notifications and ensure they are understood.
• Assist debtors in resolving debts by offering payment options and negotiating terms.
• Address and resolve disputes related to debt collection.

Must-Have:

• Minimum of 5 years of experience in B2B collection and team management.
• Proficiency in debt collection software and CRM systems.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Attention to detail and ability to handle sensitive information with confidentiality.
• Ability to work independently and as part of a team.

Compensation Package:

• Competitive Salary: Up to $1,700 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.