Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
2.5 - 5 years of experience as an Executive Assistant or in a similar role, preferably within e-commerce or order management.
Proficiency with project management tools (e.g., Asana, Trello, Monday.com) for managing customer orders.
Basic experience with QuickBooks Online (QBO) for invoicing and account management tasks.
Strong organizational and multitasking skills, with excellent attention to detail and effective communication skills.
Bilingual in Spanish is a plus but not required.
Core responsibilities:
Manage customer orders by creating and updating them in our project management tool.
Assist in the coordination and tracking of e-commerce order production.
Manage the executive’s inbox, including filtering emails, responding to inquiries, and flagging important communications.
Communicate effectively with team members and customers to ensure order accuracy and timely processing.
Utilize QuickBooks Online (QBO) to create invoices, manage customer accounts, and perform basic bookkeeping tasks.
Identify and implement process improvements to enhance order management and communication efficiency.
Benefits:
Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!