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Experienced Transport & Distribution Operator - Freight

Toll Global Forwarding
Full-time
On-site
Philippines

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

The Opportunity

As an Transport and Distribution Operation, you will:

  • Customer Liaison: Communicate with customers via phone, email, and face-to-face regarding transport and brokerage services, including collections and deliveries.
  • Booking and Operations: Handle bookings with carriers, manage daily operational inquiries, and resolve discrepancies under supervision.
  • Shipment Coordination: Arrange and plan shipments, including consolidation/deconsolidation, documentation support, and data entry. Ensure efficient shipment handling by liaising with internal and external parties.
  • Status Monitoring and Reporting: Monitor shipment status, prepare reports for customers, and update systems accordingly.
  • Cost Management: Handle local charge quotations, validate and post incoming cost billings, and prepare profit and loss summaries with destination offices and agents.
  • Compliance and Documentation: Ensure all procedures comply with government regulations and company policies, including preparing and releasing delivery orders and arrival notices.

What you’ll need to succeed

  • Computer Literacy: Proficiency in MS Office tools (Word, Excel, Outlook, etc.).
  • Commercial Awareness: Essential for the role.
  • Skills and Attributes: Results-oriented, resilient, analytical, and highly organized with attention to detail.
  • Communication: Effective at all levels, both internally and with clients.
  • Location Requirement: Must be willing to work in ASEANA, Paranaque City.
  • Technical/Professional Skills: Experience or interest in multi-modal air/sea import/export, client-focused service ethic, ability to handle difficult customers, and consistently meet deadlines

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Philippines and be prepared to undertake pre-employment checks including a criminal history check and medical.

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