General Virtual Assistant with Salesforce exp
RippedboxstationPosition: General Virtual Assistant
Number of hours: 5 hours/week
Schedule: TBA
Tasks required:
Maintain and coordinate monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements
Manage emails and phone calls as assigned by the client
Upload, organize, and update leads or other data into Salesforce
Manage configuration of Salesforce features including user management, custom fields/objects, page layouts, workflow, and validation rules
Assist in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants
Handle sensitive and confidential information with the utmost discretion and professionalism
Collaborate effectively with other team members and departments to ensure seamless workflow and the achievement of organizational goals
Set up and send out monthly newsletters and monitor the open rates, unsubscribes, and other established KPI’s
Basic social media management including, but not limited to, social media posting, digital marketing management
Provide excellent customer service to clients and stakeholders
Conduct data entry tasks accurately and efficiently
Assist in social media management, including content creation and scheduling
Support graphic design efforts for promotional materials and presentations
Participate in recruitment processes, including candidate screening and interview coordination
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a General Virtual Assistant or a relevant role
Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
Working experience with Salesforce CRM and data management is required
Strong proficiency in office software and communication tools
Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
Excellent verbal and written English communication skills
Discretion and the ability to handle confidential information
Excellent phone, email and instant messaging communication skills
Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
Adaptability and a proactive mindset
Ability to work independently and in a team-oriented environment
Self-disciplined and organized; able to consistently perform with limited supervision