About the role
As a Commercial Insurance Administrative Assistant, you will be responsible for supporting the day-to-day operations of a commercial insurance agency. The ideal candidate should have experience in commercial insurance and be adept at handling clerical duties, customer service, communication, and executive administrative assistance.
Key Responsibilities
- Maintain organized and up-to-date records of commercial insurance policies, claims, endorsements, and other critical documents.
- Handle phone calls and emails from clients, addressing inquiries and concerns related to commercial insurance policies and procedures.
- Provide accurate and relevant information regarding commercial insurance products and services.
- Input and update customer information, policy details, and claims data specific to commercial insurance into the company's database.
- Assist in the processing of new commercial insurance policies, including gathering required information and documentation from clients.
- Setup, organize, and confirm meetings and appointments and follow up on documentation and enquiries with clients
Qualifications
- Experience as insurance admin, preferably with background in insurance workflow and application process
- Strong written and verbal communication skills for interacting with clients and colleagues
- Accurate data entry and careful documentation are crucial, especially in handling complex commercial insurance policies and claims.
- Familiarity with office software (Microsoft Office, Excel, etc.) and the ability to quickly learn industry-specific software related to commercial insurance.
- A strong understanding of commercial insurance policies, terms, and procedures is highly preferred.