IT Supervisor, ITAM

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a IT Supervisor (Asset Management) role with TaskUs: 

Think of yourself as someone who has excellent computer and analytical skills, and will be responsible for managing the administration of IT inventory, asset management, and technical service contracts and will work with IT Asset Manager.

Imagine yourself going to work with one thing on your mind: to provide happiness and energy to every TaskUs employee. Your tasks center on providing world-class service to our teammates. 

Key Responsibilities:

• Coordinates with Operations regarding asset needs Ramps

• Monitors deployments and returns.

• Ensures that Operations needs are met.

• Audit all assets in IT Room - Only Assets in Servicenow tagged For Repair, For Deployment Status are allowed to be outside the storage area

• Coordinates with ITAM Supervisor - for procurement on hardware upgrade parts or repair, grooming and cabling needs. 

• Maintain inventory  of IT Assets and its accuracy

• Updates and administers asset databases tracking life cycle of all assets

• Receives new hardware details and monitors procurement and deployment activities

• Perform annual inventory and spot checks on the IT Assets

• Maintain and manage IT equipment disposal strategies

• Coordinate equipment disposals with other departments, as required

• Assures guidelines for hardware maintenance agreements are followed

• Provides monthly updates and reports to IT Asset Manager 

• Supports Agile processes

Required Qualifications:

• Minimum 3 Years' experience with Excellent communication and interpersonal skills

• Strong computer and analytical skills

• Collaborative and organizational skills

• Strong time-management skills

• Detail oriented and highly organized

• Team player

• Expert-level analytical and financial modeling skills. 

• Strategic thinking

Education / Certifications:

• Bachelor’s degree in information technology, computer science, or business administration, or in other related field

Work Location / Work Schedule / Travel: 

• Onsite - Ortigas Office

• Day Shift

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.