Mortgage Broker Assistant

Elevate Your Career: Global Impact, Local Comfort in Mortgage Assistance!

Step into a global role while keeping the comfort of home! As a Mortgage Broker Assistant, you'll channel your passion into a career that spans international boundaries without leaving your current location. This is your chance to make a significant impact in the mortgage industry, all while enjoying the stability and flexibility of working from your own base. In this role, you'll manage data entry and task coordination, ensure meticulous document management including follow-ups, naming, and formatting, and verify the accuracy of support documents. You'll also be the key point of contact for customers, offering exceptional service via phone and email as you guide them through their mortgage journey. Embrace this opportunity to thrive on a global stage from the comfort of your own home!

Loan Management: Your Role in the Mortgage Equation

• Manage CRM systems
  
• Perform data entry and task management
  
• Oversee document management (follow-up, naming, filing, formatting)
  
• Verify support documents to ensure all required information is accurate
  
• Contact customers via phone and email, providing support throughout their journey
  
• Set up meetings between brokers and customers
  
• Obtain credit reports and scores for customers
  
• Order valuations and submit pricing requests
  

Requirements

The Right Credit Score: Skills That Make the Grade

• High attention to detail
  
• At least 2 years of experience with some or all of the responsibilities listed
  
• Strong English written and verbal communication skills, with the ability to effectively interact via email and phone with staff and clients
  

Benefits

Perks with Interest: Enjoy the Rewards Beyond the Loan

• Day 1 HMO coverage
  
• Competitive Package
  
• Permanent WFH set-up
  
• Prime office locations
  
• Day shift schedule
  
• Unlimited opportunities for employee referral incentives across the organization
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Australia’s Top Mortgage Broker: Your Long-Term Loan Partner

Our client is Australia's #1 Mortgage Broker, known for delivering an exceptional customer experience. They specialize in designing tailored loan structures to fit each client's unique financial situation and offer expert advice on lenders most likely to approve the necessary loans. Their team project-manages the entire loan approval and property purchase process, even assisting with auction bidding and negotiating purchase prices. Beyond the loan settlement, they continue to manage clients' loans and property portfolios, ensuring long-term success and support throughout the life of the loan and beyond.

Who are we? 

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment. 

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us. 

#EmaptaExperience