The Project Engineer is responsible for all technical aspects of deploying managed wired and wireless networks at customer locations. Day to day, the Project Engineer will support Project Management on customer kickoff calls, create baseline configurations to be applied to new hardware, and work with field resources to deploy and turn up networking services. Post-installation QA and heatmap reviews will also be performed to ensure successful project completion.
Job Duties/ Responsibilities:
· Work within our Operations Project Team to complete projects efficiently and effectively.
· Configure, implement, and document network equipment according to our Network standards.
· Work with other engineers and other service team members to improve the network design, configuration, and implementation processes.
· Manage and update the HSIA related installation documentation, providing the as-built necessary to effectively support the customers HSIA equipment, pre and post installation.
· Lead onsite our client’s field technicians and/or subcontractors, as required, to ensure installations are completed on schedule and according to the client’s standards and SOW to ensure customer satisfaction.
· Create device configurations according to industry best practices and our client's standards to be deployed by the remote provisioning team or by the onsite technician at time of installation.
· Test and QA implemented networks to ensure optimal functionality.
· Review wireless survey data to ensure coverage and quality, and to guide WiFi tuning to meet customer needs.
· Stay current on new technologies and changes in the industry.
· Be responsive to internal changes in standards, solutions, and deployment processes.
· Assist in the ongoing development of tools and processes to improve efficiency and accuracy in deployments.
· Audit inbound design specifications, identifying technical risks and making recommendations to mitigate or resolve any is
Education:
· Bachelor’s degree with major course work in computer science, networking, or related major or equivalent combination of formal education, certifications, and work experience.
Experience:
· Minimum 4 years of related experience to include:
o Experience with configuring, deploying, or supporting wired and wireless networking products from Cisco/Meraki, Ruckus, Aruba or similar;
o Expert network administration and support skills. Fluent understanding of large network implementations, network protocols, and network topologies;
o Familiarity with complex, structured cabling jobs that include interior/exterior installations, terminating, and testing Cat5e/Cat6 and Fiber Optic cabling; and
o Experience with configuring and installing routers, firewalls, servers, Layer2/3 ethernet switches, and wireless access points in environments of varying complexity.
Licenses and Certifications:
· Net+, CCNA, CWNA, ECSE-Design, ECMS1, or other industry relevant certifications are a plus.
Knowledge:
· Experience with computers and software programs such as Outlook, Word, Excel, Visio, Ekahau, and other industry recognized applications.
· Experience with WIFI Survey and Predictive Analysis software and tools such as Air Magnet and/or Ekahau Pro.
· Proven experience with troubleshooting complex problems in various network manufacturer equipment types.
· Basic IP Telephony and Network Monitoring Tools knowledge is a plus
· Basic IP Telephony and Network Monitoring Tools knowledge.
Personal Attributes:
· Ability to communicate effectively (verbal, written) with internal and external customers.
· Great prioritization skills and the ability to multi-task, while working under tight time constraints.