The Operations Assistant will support the daily logistics and freight forwarding operations, ensuring smooth shipment processes, regulatory compliance, and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
✅ Coordinate and oversee daily freight forwarding operations
✅ Monitor shipment schedules to ensure timely deliveries
✅ Communicate with clients, suppliers, and couriers to manage logistics processes
✅ Ensure all shipping documents are accurate and compliant with regulations
✅ Support warehouse and inventory management tasks
✅ Handle inquiries, resolve issues, and provide excellent customer service
✅ Assist in tracking and reporting operational performance metrics
Qualifications:
✅ 1-2 years of experience in logistics, freight forwarding, or supply chain (fresh graduates with internship experience are welcome)
✅ Strong organizational and multitasking skills
✅ Proficient in Google and Microsoft Office
✅ Good communication skills in English and Filipino
✅ Ability to work under pressure and manage fast-paced logistics operations