MRF: F627
Is This YOU? Then We Want to Meet You!Requirements
- Strong organizational skills with an ability to multitask and prioritize effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in tools such as Google Workspace, Asana, and CRM platforms.
- Attention to detail and a proactive approach to problem-solving.
- Discretion and confidentiality when handling sensitive information.
- Strong analytical background, and strong AI tool backgrounds (i.e. has used tools, can write prompts for ChatGPT, etc)
Responsibilities
- Conduct pre-sales prospecting, including identifying potential leads and gathering relevant data.
- Analyze existing clients and competitors to provide insights and identify opportunities.
- Research and evaluate new and emerging tools to support business operations and innovation.
- Schedule and coordinate appointments, meetings, and calls, ensuring alignment with priorities and availability.
- Draft, edit, and proofread internal and external communications, including correspondence with account managers, legal teams, and other stakeholders.
- Managing and prioritizing emails, drafting responses, and flagging important communications.
- Organizing and optimizing the CEO's calendar to maximize productivity
- Assist in drafting, organizing, and revising scopes of work and project outlines.
- Maintain organized records and files related to client projects, research, and administrative tasks.
- Preparing high-quality PowerPoint presentations, reports, or proposals.
- Formatting and proofreading important documents.Creation of Guides and training materials using AI Dubbing tools for ENABLE, GHL, etc.
- Monitor and follow up on project timelines and deadlines in coordination with team leads.
- Assist in organizing and managing Asana boards and other project management tools for team collaboration.
- Consolidating + Managing Financial Invoices/Receipts for Financial Team
- Compiling and summarizing reports from different departments or external sources.
- Tracking key performance metrics and providing regular updates.
- Book and manage personal appointments, such as doctors, dentists, and other personal obligations
- Plan and confirm reservations for dining, travel, and personal activities.
- Handle occasional personal errands, such as purchasing gifts, coordinating with vendors, or managing household-related tasks.
- Research and book travel arrangements, including flights, accommodations, and itineraries for personal or professional purposes.
- Provide support with reminders and to-do lists for personal tasks.
- Manage communication with service providers for home maintenance or other personal needs.
- Sourcing of limited edition sneakers upon release. Β Β
Working Conditions- Mondays- Fridays between the hours of 9 am-6 pm EST
If this sounds like you, then youβre just who weβre looking for to join our remote LTVplus squad!
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Who We Are: LTVplus β Your Global Remote TeamAt LTVplus, weβre all about delivering WOW-worthy customer experiences for brands worldwide. Weβre a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
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Β When you join LTVplus Your Mission will be to:
- Handle customer inquiries across email, chat, and social media like a pro.
- Be the voice of the brand, providing personalized and top-notch support.
- Collaborate with our awesome team to boost customer satisfaction and share insights.
- Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
- Adapt to different client needs β because every day is a new adventure!
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Tech Checklist β Gotta Have It!
- A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
- Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
- A quiet, cozy workspace to handle calls and chats like a pro.
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π Your First 30-60-90 Days at LTVplus: What to Expect