We are hiring for our client - HyrdaMed.
Overview
We are looking for a skilled and organized Registered Nurse Medical Virtual Assistant to join our team. This role involves providing administrative support to our healthcare operations, particularly through managing patient communications and ensuring the smooth flow of information within our medical practice.
Key Responsibilities:
- Manage inbound and outbound patient calls, delivering excellent customer service.
- Perform administrative tasks, including calendar and email management, data entry, and document preparation.
- Conduct research to support medical staff and improve patient care.
- Maintain accurate records in compliance with healthcare regulations.
- Assist in scheduling appointments and coordinating patient follow-ups.
- Collaborate with healthcare professionals to ensure seamless communication and task completion.
- Support the management of medical records and essential documentation.
Qualifications:
- Must be a Registered Nurse (RN).
- Capable of handling administrative duties such as calendar and email management, data entry, document preparation, and research.
- Fluent in English, with excellent written and verbal communication skills (neutral American accent preferred).
- Proficient in Google Docs, Google Sheets, and Microsoft Office.
- Strong organizational skills with proven ability to manage time efficiently.
- Self-motivated, dependable, and able to work independently.
- Tech-savvy, with the ability to quickly learn and adapt to new systems and software.
- Excellent communication and proactive follow-up skills.
Technical Requirements:
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Internet: High-speed internet with minimum upload/download speeds of 25 Mbps for stable communication and video calls.
- Computer Specifications:
- Laptop or desktop with at least an Intel i3 processor or equivalent.
- Minimum of 8GB RAM.
- SSD or high-capacity storage for fast performance.
- Operating system: Windows 10 or macOS 10.15 (Catalina) or higher.
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Video Conferencing: Functional webcam and microphone.
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Communication Tools: Familiarity with platforms such as Zoom, Google Meet, or Just Call.
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Headset: Noise-canceling headphones with a microphone for clear communication.
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Software Tools: Experience with collaboration tools such as Slack, Asana, Hubstaff, Freshworks, Adobe, and Docusign.
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Workspace: A secure, private workspace for confidential communications.
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Backup Power: Uninterruptible Power Supply (UPS) or an alternative power source for outages.
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Licenses and Identification: RN License, HIPAA Certification, and government-issued ID.
Application Requirements:
Interested candidates must submit a 30-60 second video introducing themselves and explaining why they are the best fit for this position. The video should be casual and showcase your personality. A front-facing mobile camera is acceptable.