Sales Development Representative (Vietnamese/Thai Speaker)

Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs.

A Truly global organization with offices in 42 countries worldwide, with an employee base of approximately 10,000 employees.  We work with 9,000 customers, including 48 of the top 50 banks globally. Through our software, we’re constantly stretching boundaries to do more for our customers. We are proud to be an organisation where our vision, values and cultural beliefs are not just shared, but are lived by our people globally and where recognition is part of each and every day

The duties of the Sales Development Representative will include, but are not limited to, the following:

• Manage and qualify new and existing leads through inbound and outbound channels.
• Maintain active engagement with leads to increase customer interest in our offerings and value propositions through creative, consultative communications (cold calls, email, and social channels)
• Collaborate closely with account executives to not only qualify leads, but also to ensure we’re engaging with the right leads in the right accounts.
• Use tools and technologies to improve process efficiency, maintain sales forecast data and regularly reviewing and updating the sales reporting system (CRM)
• Keep up to date with current industry trends, competitors, and current/new company products and services.
• Participate in user group meetings and trade shows as needed.
• Participate in training programs as directed by the manager.
• Own and manage lead generation targets, forecasts, and performance via weekly/monthly/quarterly sales reporting.

Experience:

• 0-2 years of experience within sales, sales support, business development or within inbound and/or outbound business-to-business phone marketing or sales highly preferred, but not required.
• Ability to communicate in English and Thai and/or Vietnamese both orally and written is required.
• Banking, Finance or Software background recommended.
• Account Management experience a plus.

Knowledge and Skills:

• Ability to build and nurture relationships.
• Strong tenacity and follow-up skills.
• Excellent written, verbal, and interpersonal communication skills.
• Self-motivated with ability to work independently and as part of a team.
• Strong time management, organizational and decision-making skills.
• Strong attention to detail.

• Proficient with Microsoft Office.

Education

• Bachelor’s degree in business or equivalent experience.

Physical Demands

• Ability to receive, express, or exchange detailed information through oral and written communication.
• Ability to see and operate a computer.
• Ability to stand, walk, reach, stoop, bend, and lift and carry up to 25 lbs. of weight (laptop, projector, suitcase, etc.)

Work Environment

• Work is performed in a hybrid office environment.