Senior Associate Manager - Talent Acquisition (Technical Hiring)

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forward-thinking and strategic-thinking individuals and we are looking to add a Sr. Recruitment Manager who will establish and execute recruiting strategies that would establish Sutherland as an employer of choice.

Key Responsibilities

• Build and develop a flexible recruiting team
• Coach and mentor recruiters to successfully achieve objectives and enhance recruiting skills
• Identify marketing sources to maintain a pipeline of applicants
• Develop, communicate, and execute recruiting plans
• Network through industry contacts, association memberships, trade groups and employees
• Conduct regular follow-up to understand the hiring managers' needs, establishing strong relationships with business partners and align our strategy with the needs of the business
• Develop and administer policies, procedures, controls, and best practices
• Assist in determining and administering recruiting budget
• Manage the administration of wage programs including performance management, career progression, and merit reviews
• Lead global recruiting projects as needed

Qualifications:

• Minimum of 3 years of experience in Technical Recruiting and Team Leadership experience (open to Supervisory and Managerial candidates).
• Has experience in hiring for web hosting roles and other technical related accounts in a BPO setting.
• Amenable to work onsite in Shaw and/or BGC.
• Strong oral and written English communication skills (will be required to take SHL; required to at least be at B2 level).
• High sense of urgency and strong follow-through (will be reporting to TA Tech Vertical Head and direct Resource person for Service Delivery).
• Strong organizational skills and ability to manage competing priorities.

Describe your perks and culture