Technical Development Specialist

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:

The primary role of the Technical Development Specialist will help manage and grow fire protection and safety security solutions to our new and existing customers. Their focus will be on providing and facilitating extensive technical support to Mircom’s customers. The qualified candidate will reside in the city of Manila, Philippines.

Key Responsibilities:

• Prepares commercial offers and projects’ value engineering.


• Prequalifies Consultant Engineers & Developers in person and online meetings and specification writings.


• Conducts lunch & learn seminars.


• Conducts online training for distributors.


• Responds and clarifies technical emails to distributors.


• Conducts product technical presentations.


• Prepares compliance statements.


• Supports ESD for local authority product tests and approvals and UL documents.


• Attends local projects meetings.


• Follows up and arranges meetings with leads provided by Mircom websites, Linkedin, emails, etc.


• Locates and converts potential customers from web enquires to new sales and new ESD for designated territory.


• Coordinates and participates in local exhibitions and tradeshows.


• Conducts local market competitors’ analysis.


• Prepares case studies.


• Updates installation portfolio.

Requirements and Skills: 

• College Diploma or University degree in Business, Engineering, or related field.


• PMP Certification is considered an asset.


• 5 to 10 years experience in Fire Protection or related field.


• Experience in preparing estimates and commercial offer.


• Self motivator with proven organizational track record.


• Exceptional customer service skills.


• Strong oral and written communication skills.


• Meticulous attention to detail.


• Strong knowledge of Microsoft Suite (Word, PowerPoint, Excel).


• Technically proficient to review and discuss project plans.


• Able to deal with confidential information with a high degree of professionalism.


• Able to travel occassionally across territory.

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  

Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited