About Groworx:
Groworx is a global business and technology partner that enables businesses to reach their true potential with affordable, scalable and rapid transformation solutions. We reimagine customer experience by connecting the human and the digital so that our clients can offer premium customer experiences.
Our scalable solutions and co-sourced global teams accelerate business performance by reducing the cost of running operations and building customer loyalty.
We are looking for a proactive and results-driven Virtual Assistant to perform cold calling and appointment-setting tasks. The ideal candidate will have excellent communication skills, a persuasive personality, and the ability to build rapport with potential clients.
Key Responsibilities:
- Cold Calling:Make outbound calls to potential clients from a provided list.
- Introduce Groworx Global's services and value proposition to prospective clients.
- Qualify leads based on predetermined criteria.
- Appointment Setting:Schedule appointments for our sales team with qualified leads.
- Confirm and follow up on appointments to ensure attendance.
- Maintain an accurate and up-to-date record of all scheduled appointments.
- Lead Management:Manage and update CRM with detailed notes from calls and appointment statuses.
- Follow up with leads via email and phone to nurture relationships.
- Performance Reporting:Provide daily and weekly reports on calls made, appointments set, and conversion rates.
- Track and analyze performance metrics to identify areas for improvement.
Requirements
Experience:
- Strong negotiation skills and budget sense to effectively communicate value propositions to clients.
- Experience working with international clients and understanding of cross-cultural business dynamics.
- Proven experience in a similar role, preferably in a sales or customer service capacity.
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Experience with cold calling and appointment setting is highly desirable.
Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport quickly.
- Proficient in using CRM software and other sales tools.
- Ability to work independently and manage time effectively.
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Detail-oriented with strong organizational skills.
Education:
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At least a college degree, marketing and communication background or nurse is a plus!
Working Conditions
- Remote work with flexible hours to accommodate different time zones.
- Availability to work full-time, with occasional requirements for extended hours based on client needs.
- Reliable internet connection and a quiet workspace.
- Must be able to attend 2 in person meetings per month or as needed.
- Gadget requirements:
- Noise-cancelling headset with microphone
- Laptop with a working webcam
- Laptop specifications:
- RAM: At least 8gb Intel Core 7
- Processor: Intel Core 7 or equivalent
- OS: At least Microsoft Windows 11
- Size: 14” to 16”
- Webcam specs: at least 720p (1280x720 pixels)
- Internet speed: Minimum of 50 mbps
Benefits
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Starts at Php 35,000 basic salary
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With up to 20k performance monthly and quarterly-based incentives
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30k Annual Bonus for hitting the target
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Opportunity for career growth and development.
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Supportive and collaborative team environment.