2024-7393_Business Systems Analyst - Level II

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

The Business Systems Analyst is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding, and testing of complex software and/or data warehouse applications within the organization.  The scope of work will include but is not limited to: End-to-end process documentation, review and improvement, operational and management reporting.  They will be comfortable dealing with stakeholders at all levels of the business and will be able to quickly build productive working relationships with key counterparts.

If you are passionate about building a strong Product Team to directly unlock business value and energized about solving problems this is the role for you.  The individual needs to be hands-on with a solid background and understanding of the Insurance/Reinsurance or financial business. 

• Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
• Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
• Manages requirements risks by proactively tracking and communicating issues and devising methods to mitigating them.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyze, document, and communicate current state and future state business processes.
• Supports business units in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.

• 3+ years of experience in a Reinsurance or Insurance organization working on delivering business applications.
• Experience in Accounting or Finance preferred
• knowledge of business analysis processes, techniques, and work products.
• knowledge and understanding of computer software development, computer terminology, and software applications.
• Experience in Agile software development processes
• Analytical, problem solving and organizational skills.
• Interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
• Strong customer service skills to provide end user/business owner systems support on high level issues.
• Understanding of how technology impacts business processes.
• Team player with a proven background of contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.
• SQL skills to query SQL databases as well as data structures and data movement.

• Bachelor’s degree in computer science, Management of Information Systems, Accounting, or related field required.