Administrator Training and Certification

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are seeking an experienced Administrator Training and Certification to manage and oversee the planning, implementation, and administration of training programs and certification processes within the organization. This role involves working closely with HR, IT, and other departments to identify skill gaps, develop training strategies, ensure compliance with certification requirements, and maintain accurate records of employee training and certifications.

Key Responsibilities:

Training Program Management

• Administer and coordinate training programs for employees across various departments, focusing on both technical and non-technical skills development.
• Develop and implement training schedules, ensuring all employees receive appropriate training aligned with business needs and industry standards.
• Manage the logistics of training sessions, including booking trainers, securing venues (or online platforms), and ensuring proper resources are available for training sessions.
• Collaborate with department heads to identify skill gaps and recommend relevant training programs to address those needs.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance reviews, making adjustments as necessary.

Certification Administration

• Oversee the organization’s certification programs, ensuring employees meet required certification standards.
• Track and manage employee certification renewals, ensuring that certifications are up-to-date and employees comply with industry-specific certification requirements.
• Maintain a centralized database for certification records, ensuring all relevant certifications are recorded and easily accessible.
• Support employees through the certification process, from registration and preparation to exam scheduling and results tracking.
• Work with external certification bodies and training providers to stay informed about changes to certification requirements and opportunities for employees.

Learning and Development Strategy

• Collaborate with HR and department leaders to align training and certification programs with the organization’s overall learning and development strategy.
• Create personalized development plans for employees based on career goals and skill gaps, ensuring continuous learning and growth within the organization.
• Monitor industry trends and technological advancements to recommend new certifications or training opportunities that could enhance the organization’s capabilities.
• Implement eLearning solutions and platforms to provide employees with convenient access to training materials, certification courses, and development resources.

Compliance and Reporting

• Ensure compliance with regulatory requirements and organizational policies related to employee training and certifications.
• Generate and maintain reports on employee training participation, progress, and certification status to keep leadership informed of training and development metrics.
• Develop and maintain training documentation, including training materials, course content, and guides.
• Review and audit training records to ensure accuracy and that all employees are meeting required training milestones.

Vendor and Training Provider Management

• Research and select appropriate training vendors, platforms, and certification providers to ensure high-quality programs and certifications for employees.
• Negotiate contracts and pricing with training providers and certification bodies to ensure cost-effective and relevant training solutions.
• Evaluate and monitor the quality of training services provided by external vendors, ensuring they meet the organization’s needs and standards.
• Establish relationships with external partners to offer additional training opportunities or certifications that benefit the organization’s employees.

Employee Support and Guidance

• Provide guidance and support to employees regarding training and certification opportunities, helping them navigate course offerings and certification pathways.
• Assist employees with questions related to training requirements, certification deadlines, and exam preparation.
• Offer career development advice and encourage employees to pursue certifications and training that enhance their professional skills.

Qualifications and Skills:

• Education: Bachelor’s degree in Human Resources, Education, Information Technology, Business Administration, or a related field.
• Experience:
• 3-5 years of experience in training coordination, administration, or learning and development, preferably in a technical or IT-related environment.
• Hands-on experience with learning management systems (LMS) and training software.
• Knowledge of industry certifications and training programs related to IT, software, and business operations (e.g., Cisco, Microsoft, ITIL, PMP, etc.).
• Experience with vendor management, including selecting and managing external training providers.
• Technical Skills:
• Familiarity with eLearning platforms and technologies (e.g., Moodle, LinkedIn Learning, Coursera, etc.).
• Proficiency in MS Office (Word, Excel, PowerPoint, etc.) for training administration and reporting.
• Strong understanding of compliance and regulatory standards related to employee training and certification programs.
• Ability to maintain accurate training and certification records using databases or HRIS systems.
• Soft Skills:
• Strong organizational and project management skills to coordinate multiple training programs and certifications.
• Excellent communication skills, with the ability to interact with employees at all levels of the organization and explain complex training and certification concepts.
• Detail-oriented, with a focus on ensuring accurate record-keeping and tracking of training progress and certifications.
• Strong interpersonal skills to support and motivate employees in their development journey.
• Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.
• Certifications (preferred):
• Certified Professional in Learning and Performance (CPLP).
• HR-related certifications (e.g., SHRM-CP, PHR).
• Certifications related to IT or other technical fields (e.g., CompTIA, Cisco, Microsoft) would be beneficial.