Duties and Responsibilities:
1. Lead transport organization including supervisors, drivers, customer service.
2. Oversee Route & Dispatch Planning in efficient/proper ways
3. Oversee Booking coordination and confirmation in efficient/ proper ways
4. Report Weekly/Monthly basis transport operations
5. Develop new reliable truckers/partners from the market to the company
6. Ensure trucks are fully utilized and in- -house trucks are prioritized for use over 3PLΒ trucks
7. Review/Validate gas expenses and other internal costs related to Transport
8. Keep trucks in good condition (both aesthetically and functionally)
9. Ensure KPIs/SLAs of all clients are secured
10. Comply with transportation-related policies, as well as safety rules, union contracts, andΒ government regulations
11. Direct investigations to verify and resolve customer or shipper complaints
12.Plan, Organize and manage subordinate staff members to ensure work is completedΒ and consistent with the company's standards
Job Specifications: