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Code Crack Support (Internal Hiring)

Wrist
Full-time
On-site
Manila, Metro Manila, Philippines

Company Description

About Wrist 

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

  • Wrist LinkedIn Page: https://www.linkedin.com/company/wrist-ship-supply/
  • Wrist Facebook Page: https://www.facebook.com/wristshipsupply/

Job Description

Wrist Shared Service Center is looking for a Code Crack Support who will report functionally to the assigned branch and administratively to WSC. This role is designed to assist and collaborate with our buyers and sales representatives.



What you'll be doing:

  • Getting request for quotes from Wrist customers.
  • Creating a quote in the Wrist MS Dynamics AX12 ERP system based on the requirements of the customer’s specification and translating to the Wrist catalogue items.
  • Completing the customer’s quotation in coordination with Wrist Sales and Purchase Department. 
  • Responsibilities related to maintaining and updating the Wrist product catalogue. 
  • Tasks involved in the post-quotation study of items that were not recognized before the quotation was forwarded to the purchase department, which will acquire the items not in stock (buy-to-sell items). 
  • Various procedures connected to our customers' needs and the scope of our service.
  • Specific Major Responsibilities 
    • Thorough understanding of customer preferences and item quality in code cracking to Wrist codes 
    • Ensuring correct usage of miscellaneous codes that is linked to the specific vendor based on the item requests. 
    • Review the uploaded quotation if complete and accurate. 
    • Create vendor RFQ ID and add vendors for the items that need to be sourced out to obtain prices 
    • Send requests for vendor RFQ and reminders 
    • Price Preferring 
    • Handle clarification regarding vendor offer.

What we're looking for:

  • MUST BE AN EMPLOYEE OF WSC - MANILA
  • Graduate from any 4-year course, preferably a Business-related course or equivalent.
  • Expert in Microsoft AX12 and SharePoint Systems 
  • Background in Marine Stores or Provision is an advantage. 
  • Strong analytical background 
  • Self-starter who is proactive and thrives in circumstances with high levels of autonomy. 
  • Outstanding communication and customer service abilities. 
  • Excellent self-management and organizational abilities, aptitude for analysis, and capacity for initiative and execution.
  • Ability to work quickly and under pressure from multiple deadlines. 
  • Capable of adjusting to a fast-paced, dynamic environment. 
  • Dynamic approach to customer service and procedure. 
  • Capable of guiding end-users and delivering technical training.

     

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Ermita, Manila

Work setup: Hybrid